Digital accessibility
We aim to make the website usable with a keyboard, visible focus, clear headings and readable forms, using WCAG 2.2 AA as a guide. Accessibility review and improvements are ongoing.
Accessibility
Access should be planned, not assumed.
A commitment to accessible digital use and to reviewing transportation assistance requirements before service confirmation.
What this means in practice
Access planned around individual needs.
Transportation assistance
Share mobility devices, transfer needs, seating, boarding and companion requirements so suitable service can be verified.
Feedback
Contact iWelcome if a page, form or document creates a barrier. Alternate communication support can be arranged where practicable.
Help us understand the barrier
When contacting us, include the page address, the task you were trying to complete and your preferred way to receive a response. Please avoid sharing sensitive personal information in your initial message.